Terms & Conditions

1. About VELSORÉ

This website is operated by VELSORE LLC. Throughout the site, the terms “VELSORÉ,” “we,” “us,” and “our” refer to VELSORE LLC.

2. Online Store Terms

You may use our website and purchase our products only for lawful purposes. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use our products or services in violation of applicable law.

We reserve the right to refuse or cancel an order when reasonably necessary, including in cases of suspected fraud, payment issues, pricing errors, inventory errors, or unauthorized resale activity.

3. Products

We make reasonable efforts to display and describe our products accurately. Product appearance, including color and texture, may vary slightly due to natural ingredient variation, manufacturing batches, photography, lighting, and differences between electronic displays.

Product information provided on this website is for general informational purposes. VELSORÉ products are cosmetic/personal-care products and are not intended to diagnose, treat, cure, or prevent any disease.

Please review product ingredients before use. Discontinue use if irritation or an adverse reaction occurs. If you have known sensitivities or allergies, consult an appropriate healthcare professional regarding ingredients when necessary.

4. Pricing and Payment

All prices are displayed in U.S. dollars unless otherwise stated. Prices may change without notice, but changes will not affect orders already accepted.

Applicable sales taxes and shipping charges are calculated and displayed during checkout where required.

Payment must be successfully authorized before an order can be processed. We use third-party payment processors to securely process payments and do not directly store complete payment-card information.

5. Orders and Availability

Placing an order does not guarantee acceptance. We reserve the right to limit quantities, decline orders, or cancel orders when products are unavailable or when an order cannot reasonably be fulfilled.

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

6. Shipping and Delivery

Orders are shipped to the delivery address provided during checkout. Customers are responsible for providing complete and accurate shipping information.

Delivery dates and transit times are estimates and are not guaranteed. Carrier delays and other circumstances outside our reasonable control may affect delivery.

Customers should contact us promptly at hello@velsore.com if an order arrives damaged, contains an incorrect item, or presents another fulfillment issue.

7. Returns and Refunds

Returns, exchanges, damaged products, and refunds are governed by our Refund and Returns Policy, which forms part of these Terms & Conditions.

Because our products are personal-care items, additional return restrictions may apply to opened, used, or unsealed merchandise for hygiene and product-integrity reasons.

8. Intellectual Property

The VELSORÉ name, branding, logos, product names, website content, photographs, graphics, designs, text, and other original materials are owned by or licensed to VELSORE LLC and are protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, commercially exploit, or use our intellectual property without authorization, except as permitted by law.

9. Third-Party Services

Our website may use third-party providers for services such as payment processing, website functionality, analytics, and shipping. Your interaction with certain third-party services may also be subject to those providers’ applicable terms and privacy practices.

10. Prohibited Uses

You may not use our website for unlawful, fraudulent, abusive, or malicious purposes; attempt to introduce harmful code; interfere with website security; scrape or systematically extract website content without authorization; impersonate another person; or infringe the rights of VELSORÉ or others.

11. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, VELSORÉ is not liable for indirect, incidental, special, or consequential losses arising from use of our website or products.

Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded or limited.

12. Privacy

Our collection and use of personal information are described in our Privacy Policy. By using our website, you acknowledge our privacy practices as described in that policy.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised “Last Updated” date. Changes apply prospectively unless otherwise required by law.

14. Governing Law

These Terms & Conditions are governed by the laws of the State of Texas and applicable federal laws of the United States, without regard to conflict-of-law principles.

15. Contact

Questions about these Terms & Conditions may be sent to:

VELSORE LLC
Email: hello@velsore.com