Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us, including your name, email address, telephone number,
billing and shipping addresses, account information, order details, product preferences, and communications with us.

When you make a purchase, payment information is processed by our payment service providers.
VELSORÉ does not directly store your complete credit or debit card number.

We may also automatically collect certain technical information when you use our website, such as your IP address,
browser type, device information, pages visited, referring website, approximate location derived from technical information,
and information collected through cookies and similar technologies.

2. How We Use Your Information

We may use your information to process and fulfill orders; process payments and refunds; arrange shipping and delivery;
provide customer service; maintain customer accounts; communicate about orders; detect and prevent fraud or misuse;
maintain and improve our website; comply with legal, tax, accounting, and regulatory obligations; and protect our rights,
customers, and business.

Where permitted and with any consent required by applicable law, we may also use your information to send marketing
communications, product announcements, promotions, or other information about VELSORÉ. You may unsubscribe from marketing
emails using the unsubscribe link provided in those communications.

3. Payments

Our store uses WooCommerce and WooPayments to facilitate ecommerce transactions. Payment processing may involve third-party
payment infrastructure and service providers that process information necessary to authorize payments, prevent fraud,
issue refunds, and facilitate payouts.

Payment providers process information according to their own privacy practices and applicable legal requirements.

4. Order Fulfillment and Shipping

We may share information necessary to fulfill and deliver your order with shipping carriers, shipping-label and fulfillment
service providers, and other parties involved in delivering your purchase.

This may include your name, shipping address, contact information, order information, and other information reasonably necessary for delivery.

5. Service Providers

We may use third-party companies and service providers to operate our business, including website hosting, ecommerce functionality,
payment processing, shipping, email services, analytics, security, fraud prevention, customer support, and other business operations.
These providers may process information on our behalf or according to their own applicable privacy terms.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies necessary to operate the store, maintain shopping-cart and checkout functionality,
remember preferences, provide security, understand website performance, and improve the customer experience.

Some cookies are necessary for the website and ecommerce functionality to operate. Other cookies or similar technologies may be used
for analytics or marketing where enabled and permitted by applicable law.

7. How We Share Information

We do not sell personal information for money.

We may disclose information to service providers and business partners as reasonably necessary to operate VELSORÉ; to payment processors
and financial-service providers; to shipping and fulfillment providers; when required by law, legal process, or governmental request;
to investigate fraud, security incidents, or violations of our terms; or in connection with a merger, acquisition, financing,
reorganization, or sale of all or part of our business.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders,
maintaining business and tax records, resolving disputes, preventing fraud, enforcing agreements, and satisfying legal obligations.

Retention periods may vary depending on the type of information and applicable requirements.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no internet transmission, electronic storage system, or security measure can guarantee absolute security.

10. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include requesting access to,
correction of, or deletion of certain information or obtaining information about how it is used.

You may also opt out of marketing emails at any time by using the unsubscribe link in the message.

To submit a privacy-related request, contact us at
hello@velsore.com.
We may need to verify your identity before fulfilling certain requests.

11. Children’s Privacy

Our website and products are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
If we learn that such information has been collected inappropriately, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security,
or content of websites or services that we do not control.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

VELSORE LLC
Email:
hello@velsore.com